Intelligent customer conversations

Great marketing is all about responding to customer needs. By engaging customers in a personal Dialogue with your brand, you can drive up life time value, reduce costs and grow ROI.
Our Contact Centre Services combine highly skilled and experienced agents with state of the art technology. We offer award winning Telemarketing, Lead Generation, Appointment Setting and Sales Support Services that deliver sustainable results and a tangible ROI meaning our wide range of B2B & B2C clients choose to stay with us for many years. With our Insight-driven marketing services you’ll understand your customers better and take the right marketing actions. Our consultants are expert in using data to deliver powerful marketing via any channel. Our risk consultancy, Jaywing, applies these same insight-driven principles to credit and fraud risk management to optimise decision-making across the lifecycle.

  • Brochure optimisation
  • 20:20 Dialogue in the running for five industry awards
  • Town Hall & Symphony Hall
insight-driven marketing

insight-driven marketing

Our marketing consultancy marries commercial experience with a passion for customer data. We deliver personalised, insight-driven marketing programmes that deliver real return on investment, and our independence ensures a pragmatic solution to any business problem.

contact centre services

contact centre services

With over 20 years experience of representing our clients on inbound and outbound calls, we are experts in understanding and optimising conversations that lead to positive outcomes. Our strength lies in the ability to support and deliver on our client’s commercial objectives through multi-channel communications including voice, email, SMS, social media, direct mail and web

jaywing - risk consultancy

jaywing - risk consultancy

Jaywing is a risk consultancy with analytics at its heart. We work across the spectrum of Credit and Fraud Risk, bringing analytical expertise to bear on business problems; from developing and monitoring scorecards to Basel modelling, Fraud prediction and Collections optimisation.

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