crm
CRM is crucial in delivering today's Multi-Channel strategy.
CRM builds a satisfying and profitable customer relationship, by providing analysis and execution tools that enable quick and easy turnaround of information.
CRM provides powerful customer knowledge.
CRM is helping the best-run companies to make the most of their relationships with their customers and enables them to:
- Capitalise on customer insight by empowering marketing teams
- Improve efficiency and effectiveness by more accuracy
- Increase customer loyalty by providing the information needed to meet or go beyond the customer expectation
- Capture customer preferences at every point
- Use this information to continually improve customer service, drive loyalty and increase the customers spend
20:20 Technology's CRM solutions provide:
- Centralised Multi-Channel customer data - 'one view of the customer'
- Tailored campaigns and measurable benefits
- Points-based loyalty schemes - in-store and online
- In-store, Data Centre, Online and Mobile data capture
Call us today for a no obligation consultation on how our CRM solution can support your eCommerce, and Multi-Channel needs.