Stannah
Challenge: Greater order efficiency and faster processing has improved quality of service to distributors.
Stannah's B2B offering was both limited in functionality and usability, resulting in abandonment.
20:20 Technology were asked to provide a functional, useable and fully integrated B2B eCommerce solution to support around 500 UK distributors.
Solution: Intuitive usability to encourage distributors to use the solution.
Fast response times so information gathering and ordering is quick.
Fully integrated into a number of back office systems.
The full product range is now supported on the B2B site.
Flexible business rules, supporting the many and varying discount rules for distributors.
Integration to Stannah's WebSphere Portal, providing the user with single sign on functionality.
- Increases brand awareness.
- Increased sales.
- Engaging, interactive and enjoyable buying experience for the customer
