travel & leisure
Travel & Leisure is one sector where there's plenty of scope for getting to know your customers better. Knowing when and where someone is travelling gives the perfect opportunity for cross-selling between booking and departure, and the same goes for theatre and concert-goers too. Not only that, understanding their preferences, such as booking size and other requirements can tell you a lot about their future bookings too.
We've built up quite a list of Travel & Leisure clients based on our ability to bring together data from bookings systems, online behaviour and other characteristics, and then create compelling marketing campaigns.
Clients
Here's just a few examples of our clients in the travel and leisure sectors:
Our work in the Travel & Leisure sector includes:
Managing eCRM and multi-channel campaigns for Thomas Cook and another leading travel operator, leading to dramatic increases in cross-sales of profitable ancillary products
Developing a new customer relationship management system for Birmingham's Town Hall and Symphony Hall venues, to harness customer data and enable engaging, timely and effective communications with audiences
Brochure Optimisation for Hoseasons' English Country Cottages, to reduce mailing costs and drive up ROI from 'big book' campaigns
Investigative analysis for camping holiday specialists Keycamp and Eurocamp, to identify opportunities to share and cross-reference data and implement improvements to their contact strategies
Optimising pay-per-click search advertising for a travel services company to drive up conversion rates and reduce costs
Other industries
Financial Services & Insurance
Other sectors including retail, utilities, automotive and more...