what we do
Great marketing is all about understanding and responding to customer needs. At 20:20 we achieve this by applying a proven mix of Insight and Contact skills.
Our data mining tools and expert data analysts provide deep, meaningful and relevant Insight based on customer behaviours, personal characteristics, circumstances and value (current and future).
Our Contact offering includes a state of the art call centre, email management and on-line marketing capabilities. This means that we can fully exploit insight to engage consumers in a timely, relevant, on-going dialogue that creates real value across all channels.
Jaywing applies the same customer-centric, insight-driven principles to credit and fraud risk management to optimise decision-making across the lifecycle.
Our sophisticated, future-proofed CRM and risk management solutions:
- drive up sales, margin and customer life time value
- drive down costs
- deliver a step change in return on investment.