Kaupthing Edge - Launch of UK savings bank
Challenge: Launch an instant access savings account in UK & Isle of Man, including website, application processing, bureau and money laundering checks
Solution: Smartdecisions provided online bureau checks. We also provided the integrated web site, data management, welcome programme and call centre
- Application volumes exceeded target by more than 100%
- The call centre team regularly handled over 1000 contacts per day Read more >>
